Policies
Privacy Policy and Website Terms
This page explains how The School of Mediumship collects, uses and protects your personal information, and the terms for using theschoolofmediumship.com. The School is part of Soul Consciousness Lab®, which is responsible for your information.
In Short
- We use your information to answer you, review your application and run your training.
- We ask before using sensitive information, such as dietary or wellbeing needs, and never require a medical history.
- We do not sell your information, and we never share wellbeing information with the venue.
- You can ask to see, correct or delete your information at any time: rashhisharma.plr@gmail.com.
Privacy Policy
Part oneThis policy is written to meet the standards of data-protection laws around the world, including India's Digital Personal Data Protection Act 2023, the EU and UK General Data Protection Regulation, and the privacy laws of the United States and Australia, so the same protections apply to you wherever you live.
1Who We Are
The School of Mediumship is operated by Soul Consciousness Lab®, founded by Dr. Rashhi Sharma, Sarjapura Main Road, Bengaluru 560035, Karnataka, India.
Soul Consciousness Lab® decides how and why your information is used and is responsible for it (the "data controller", or "data fiduciary" under Indian law).
Privacy contact: Mr. Arrjun Sharma, Director · rashhisharma.plr@gmail.com
Personal sessions with Soul Consciousness Lab® are covered by the Soul Consciousness Lab® privacy policy.
2What We Collect
- Enquiries: your name, email, phone number and message when you contact us.
- Applications: for a programme such as Evidential Mediumship Level 1, your background and experience, what you hope to gain, country and city, room preference, whether someone will stay with you, and how you heard about us.
- Lead forms: the details you submit in a form inside Facebook, Instagram or Google, as described in section 4.
- Conversations: notes from your clarity call, and messages you send us by email or WhatsApp.
- Payments: records of payments you make. We do not see or store full card numbers; card payments are handled by the payment provider.
- Training records: attendance, practice work, trainer feedback and certificate records.
- Photographs and recordings of our trainings, as set out on our Ethics and Safety page and in the Training Terms.
- Website data: technical information such as IP address, browser and device, and how the website is used, collected through cookies (section 5).
Sensitive information. Some information is treated as health or sensitive information in many countries: dietary requirements or food allergies, accessibility arrangements, and wellbeing considerations such as a recent bereavement. We ask for it only where we need it to train you safely and suitably, we never require a diagnosis or medical history, and we use it only with your explicit consent. What students share in practice exercises, such as partner readings, stays within the training group, as set out on our Ethics and Safety page.
3How We Use It
- To reply to enquiries and send the information you ask for
- To review applications, hold clarity calls and decide on enrolment
- To run trainings, including rooms, meals, accessibility and wellbeing needs
- To take payments, issue invoices and keep financial, tax and certificate records
- To improve the website and understand which pages and adverts are useful
- To explain and promote our trainings with photographs and recordings, subject to your right to opt out
Legal basis. We use your information to take steps you ask for before an agreement (such as reviewing your application), to perform our agreement with you, to meet legal obligations, and for our legitimate interests in running and promoting the School. For sensitive information, and for analytics and advertising cookies, we rely on your consent.
We do not send newsletters. If we begin, we will ask for your consent first, and you will be able to unsubscribe at any time.
We make no automated decisions about you. Decisions about applications and enrolment are made by people.
We do not sell, rent or trade your personal information.
4Lead Forms and Advertising
Some of our adverts on Facebook, Instagram and Google include a short form. When you submit one, the platform passes the details you entered to us: usually your name, email, phone number, city and country, and your answers to our questions.
- We use these details only to contact you about the programme you asked about, by the method you choose: WhatsApp, phone or email.
- If you tell us you cannot attend this time, we keep your details only to tell you about a later intake, and you can ask us to stop at any time.
- Lead-form details that do not lead to an application are deleted after 12 months.
- We do not upload your email address or phone number to advertising platforms to target you with adverts.
The platform's own use of what you do on it is covered by its own privacy policy, for example Meta's Privacy Policy.
5Cookies and Tracking
This website uses cookies and similar technologies. Essential cookies, which the website needs to work, are always on. With your consent where the law requires it, we also use:
- Analytics: Squarespace Analytics and Google Analytics, to see which pages are read and how the website is used
- Advertising: Google Ads and the Meta Pixel, to measure our adverts and show them to people who have visited the website, and not to people who have already applied
When you first visit, a cookie notice asks for your choice. To change it later, clear this website's cookies in your browser and the notice will appear again, or block cookies in your browser settings. Under some US state laws, advertising pixels count as "sharing" personal information; you can also opt out by writing to us.
6Services We Use
We use trusted providers for the website and its forms (Squarespace), email (Google), messaging (WhatsApp), video calls, payments, analytics and advertising (Google and Meta). They may use your information only to provide their service to us, and each works under its own privacy policy.
7Sharing
We share limited information only where it is needed:
- The residential venue: names, room arrangements, and the dietary or accessibility needs it must know about. Never wellbeing information.
- Our faculty, who see what they need to teach and support you.
- Service providers needed to run the School (section 6).
- Where the law requires it, or where there is a serious risk to someone's life or safety.
8International Transfers
We are based in India, and some of our providers store data in other countries, including the United States. Where the law of your country requires it, we rely on recognised safeguards for these transfers, such as our providers' standard contractual clauses.
9Security
We take reasonable technical and administrative measures to protect your information from unauthorised access, misuse or disclosure. No website or transmission can be completely secure. If a breach affects your information, we will tell you and the relevant authorities where the law requires.
10How Long We Keep It
| Information | Kept for |
|---|---|
| Enquiries, and lead-form details that do not lead to an application | 12 months |
| Applications that do not lead to enrolment | 12 months after the application |
| Wellbeing information from applications | Deleted within 6 months after the programme ends, unless you ask us to keep it for a later programme |
| Student, payment and accounting records | As long as the law requires, normally up to 8 years |
| Certificate records | Permanently, so a certificate can be verified |
11Your Rights
Wherever you live, you may ask us to:
- Show you the personal information we hold about you
- Correct anything inaccurate or incomplete
- Delete it, unless the law requires us to keep it
- Stop or limit a use of it, including a use based on our legitimate interests
- Give it to you, or to another organisation, in a portable format
- Withdraw a consent you have given, without affecting what was done before
- Accept a person you nominate to exercise your rights if you die or become unable to
Write to our privacy contact (section 1). We reply within 30 days and may ask you to confirm your identity.
If you are not satisfied with our reply, you can complain to the data-protection authority where you live, such as the Data Protection Board of India, your EU supervisory authority, the UK Information Commissioner's Office or the Office of the Australian Information Commissioner.
12Age
Our programmes are for adults aged 18 and over. We do not knowingly collect information from anyone under 18; if you believe we have, please tell us and we will delete it.
Website Terms
Part two13Using This Website
By using theschoolofmediumship.com you agree to these terms. Please use the website only for lawful purposes: do not misuse it, attempt unauthorised access or interfere with how it works.
14Educational Content
Our guides, articles and programmes are offered for education and personal development. They are not medical, psychological, psychiatric, financial or legal advice, and they do not replace care from a licensed professional. If you are struggling with grief or your health, please seek appropriate professional support.
Mediumship is a contested subject. We describe research and experience as accurately as we can, and we do not present any sitting or experience as scientific proof.
15Training Terms
Applications, fees, deposits, cancellations, transfers, attendance and certificates are governed by the Soul Consciousness Lab® Training Terms, which include a section for Evidential Mediumship. You receive them before you pay.
Programme details, dates and fees on this website may change. The terms confirmed to you on enrolment are the ones that apply.
16Ownership of Content
The text, diagrams, photographs, course structures and materials on this website belong to Soul Consciousness Lab® unless stated otherwise. Historical images are credited to their sources. You may share links to our pages and quote short passages with credit, but you may not copy, republish or use our content commercially without written permission.
Links to other websites are provided for convenience. We are not responsible for their content or their privacy practices.
17Liability and Law
We are not responsible for decisions or actions you take based on the website or after a training. To the fullest extent the law allows, we are not liable for indirect or consequential losses arising from use of the website.
This website is operated from India, and these terms are governed by Indian law. Nothing in them removes rights you have under the consumer law of your own country.
18Changes to This Page
We may update this page to reflect changes in the School, our tools or the law. Each update carries a new version number and date, and we tell current applicants and students about important changes by email.
Contact
For any question about this page or your information, or to exercise your rights.
The School of Mediumship · Soul Consciousness Lab®
Sarjapura Main Road, Bengaluru 560035, Karnataka, India
Privacy contact: Mr. Arrjun Sharma, Director
Email: rashhisharma.plr@gmail.com
WhatsApp: +91 98869 33911
The School of Mediumship offers education in mediumship and personal development. Our programmes are not healthcare or clinical services, and no substances of any kind are used or promoted.